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Assistance During the COVID 19 Virus Situation

At AFS the health and safety of our clients and our staff are our top priority. Out of concern for their health, we are unable to accommodate walk-in clients and will only provide services via telephone or email. This action, and the need for preventative measures may increase call wait times. We thank you for your patience during this unusual time.

We strongly encourage you to access your account online. If you have not enrolled in online access, you may do so here.

Regular business hours: Counselors are available to assist you Monday through Friday 6:00am - 6:00pm Pacific Time. Please feel free to leave us a  message outside of these hours and we will call you back the following business day.

Holiday Schedule

AFS will be closed:

  • November 25,
  • December 23,
  • December 24, and 
  • January 1, 2022
Credit counseling 888-282-5899
Housing counseling 888-864-8699
Bankruptcy counseling 800-894-7240
Financial education classes 888-282-5492 ext. 1114
Partnership opportunities 888-282-5492 ext. 1114
Fax line 888-282-5495 

Payment Address:
American Financial Solutions
1 Union Square
600 University Street
Suite 2409
Seattle, WA 98101

Counseling Center Address:
American Financial Solutions
500 Pacific Avenue
Suite 550
Bremerton, WA 98337

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