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Contact Us

Thank you for reaching out to American Financial Solutions. 

Counselors are available to assist you Monday through Friday 6:00am - 6:00pm Pacific Time. Please feel free to leave us a  message outside of these hours and we will call you back the following business day. You can also use the form below to email us. 

Online access: Another option is to access your account online. If you have not enrolled in online access, you may do so here.

Holiday Hours

We’re taking a little extra time this season to rest, recharge, and enjoy our loved ones. Please note our adjusted hours:

  • November 27: Closed
  • December 12: Open at 8 a.m. (PST). Closing at Noon (PST), so our team can enjoy an afternoon off
  • December 24: Closed
  • December 25: Closed
  • January 1, 2026: Closed

Thank you for planning ahead with us — we hope your season is peaceful and bright!

Credit counseling 888-282-5899
Housing counseling 888-864-8699
Bankruptcy counseling 800-894-7240
Financial education classes 888-282-5492 ext. 1114
Partnership opportunities 888-282-5492 ext. 1114
Fax line 888-282-5495 

Payment Address:
American Financial Solutions
1 Union Square
600 University Street
Suite 2409
Seattle, WA 98101

Counseling Center Address:
American Financial Solutions
500 Pacific Avenue
Suite 550
Bremerton, WA 98337

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