Contact Us

Assistance During the COVID 19 Virus Situation

At AFS the health and safety of our clients and our staff are our top priority. Out of concern for their health, we are unable to accommodate walk-in clients and will only provide services via telephone or email. This action, and the need for preventative measures may increase call wait times. We thank you for your patience during this unusual time.

We strongly encourage you to access your account online. If you have not enrolled in online access, you may do so here.

Please note our holiday schedule. If you need to make changes to your account, please allow extra time to process these requests. Have a great holiday season!

AFS will be closed:

  • December 24th,
  • December 25th, and
  • January 1

Regular business hours: Counselors are available to assist you Monday through Friday 6:00am - 6:00pm Pacific Time. Please feel free to leave us a  message outside of these hours and we will call you back the following business day. 

    Credit counseling 888-282-5899
    Housing counseling 888-864-8699
    Bankruptcy counseling 800-894-7240
    Financial education classes 888-282-5492 ext. 1114
    Partnership opportunities 888-282-5492 ext. 1114
    Fax line 888-282-5495 
    Email suggestions@americanfinancialsolutions.org

 

 

 

 

 

 

 

Payment Address:
American Financial Solutions
1 Union Square
600 University Street
Suite 2409
Seattle, WA 98101

Counseling Center Address:
American Financial Solutions
500 Pacific Avenue
Suite 550
Bremerton, WA 98337