AFS Counseling Privacy Notice

FACTS

WHAT DOES AMERICAN FINANCIAL SOLUTIONS DO WITH YOUR PERSONAL INFORMATION?

Why?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

What?

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

Social Security number, income, and employment

• Your contact information, including first and last name, mailing address, phone numbers, and email
• Credit score, credit card, or other debt information
• Account Numbers, account balances, and transaction history

How?

All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information; the reasons American Financial Solutions chooses to share; and whether you can limit this sharing.

Reasons that AFS can share your personal information

Does AFS Share?

Can you limit this sharing?

For our everyday business purposes—

such as processing your transactions, maintaining your account(s), reporting to our trade associations, responding to court orders and legal investigations, reporting to credit bureaus, or other day to day operations

Yes

No

For our marketing purposes—

to offer our products and services to you

Yes

No

No

We don't share

For our affiliates' everyday business purposes—

information about your transactions and experiences

No

We don't share

For our affiliates' everyday business purposes—

information about your creditworthiness

No

We don't share

For nonaffiliates to market to you

No

We don't share

Questions?

Contact Us

Call (888) 282-5494 or go to suggestions@myfinancialgoals.org

AFS Credit Counseling
600 University St.  Suite 2409
Seattle, WA 98101

Please note:
If you are a new customer, we can begin sharing your information upon your receipt of this notice. When you are no longer our customer, we continue to share your information as described in this notice. 

Who we are: 

Who is providing this notice?

American Financial Solutions ("AFS")

What we do:

How does AFS protect your personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

How does AFS collect your personal information?

From you directly, when you voluntarily provide information over the phone or in person to our credit counselors or on our website when you click the "GET STARTED NOW!" link, fill out the "Contact Us" form and click "Send Message," or Live Chat with our support agents at www.myfinancialgoals.org

• From your creditors
• From consumer reporting agencies and credit bureaus
• From your Internet Service Provider or web servers
• When you use our services, fill out an application or open an account with us

Why doesn't AFS limit all sharing or my information?

Federal law gives you the right to limit only certain types of information

• Sharing for affiliates' everyday business purposes—information about your creditworthiness
• Affiliates from using your information to market to you
• Sharing for non-affiliates to market to you

AFS complies with these legal limits. State laws and individual companies may give you additional rights to limit sharing.

Definitions

Affiliates

Companies related by common ownership or control. They can be financial and nonfinancial companies.

AFS does not share with affiliates.

Non-affiliates

Companies not related by common ownership or control. They can be financial and nonfinancial companies.

AFS does not share with non-affiliates.

Joint marketing

A formal agreement between nonaffiliated financial companies that together market financial products or services to you.

AFS does not share your personal information in its joint marketing efforts.