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Privacy Notice

Why?Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social security number and income
  • Your contact information, including first and last name, mailing address, phone numbers, and email
  • Assets and liabilities
  • Account Numbers and account balances

When you are no longer our customer, we continue to share your information as described in this notice.

How?All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons American Financial Solutions chooses to share; and whether you can limit this sharing.
Reasons that AFS can share your personal informationDoes AFS Share?Can you limit this sharing?

For our everyday business purposes—

such as processing your transactions, maintaining your account(s), responding to court orders and legal investigations, or other day to day operations


For our marketing purposes—

to offer our products and services to you

For joint marketing with other financial companiesNoWe don't share

For our affiliates' everyday business purposes—

information about your transactions and experiences

NoWe don't share

For our affiliates' everyday business purposes—

information about your creditworthiness

NoWe don't share
For nonaffiliates to market to youNoWe don't share
Contact Us

(888) 282-5494,

American Financial Solutions, 600 University St., Suite 2409, Seattle, WA 98101.

How does AFS protect your personal information?To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
How does AFS collect your personal information?
  • From you directly, when you voluntarily provide information over the phone or in person to our credit counselors or on our website when you click the “GET HELP NOW!” link or “Get Started” link at
  • From your creditors
  • From consumer reporting agencies and credit bureaus
  • From your ISP or web servers
  • When you use our services
Why can’t you limit all sharing?

Federal law gives you the right to limit only

  • Sharing for affiliates’ everyday business purposes—information about your creditworthiness
  • Affiliates from using your information to market to you
  • Sharing for non-affiliates to market to you

State laws and individual companies may give you additional rights to limit sharing.


Companies related by common ownership or control. They can be financial and nonfinancial companies.

AFS does not share with affiliates.


Companies not related by common ownership or control. They can be financial and nonfinancial companies.

AFS does not share with non-affiliates so they can market to you.

Joint marketing

A formal agreement between nonafïlliated financial companies that together market financial products or services to you.

AFS does not share your personal information in its joint marketing efforts.


Your use of our services and/or website, including any dispute concerning privacy, is subject to this Privacy Notice. BY USING OUR SERVICES OR WEBSITE, YOU ARE ACCEPTING THE PRACTICES SET OUT IN THIS PRIVACY NOTICE. We reserve the right to modify this Privacy Notice at any time by posting the changes on our website. Updates will be sent out annually. Please check the effective date at the bottom of this page to determine if the notice has been modified since you last reviewed it. Your continued use of any portion of our website following posting of the updated Privacy Notice will constitute your acceptance of the changes.

EFFECTIVE DATE: January 15, 2019