AFS Credit Counseling Privacy Notice NH

AFS Credit Counseling Privacy Notice

FACTS	WHAT DOES AFS DO WITH YOUR PERSONAL INFORMATION?
Why?	Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What?	The types of personal information we collect and share depend on the product or service you have with us. This information can include: Social Security number, income, and employment Your contact information, including first and last name, mailing address, phone numbers, and email Credit score, credit history, credit card, or other debt information Account Numbers, account balances, and transaction and/or payment history
How?	All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information; the reasons AFS Credit Counseling chooses to share; and whether you can limit this sharing.

Reasons that AFS can share your personal information	Does AFS Share?	Can you limit this sharing?
For our everyday business purposes— such as processing your transactions, maintaining your account(s), reporting to our trade associations, responding to court orders and legal investigations, reporting to credit bureaus, or other day to day operations	Yes	No
For our marketing purposes— to offer our products and services to you	Yes	No
For joint marketing with other financial companies	No	We don't share
For our affiliates' everyday business purposes— information about your transactions and experiences	No	We don't share
For our affiliates' everyday business purposes— information about your creditworthiness	No	We don't share
For nonaffiliates to market to you	No	We don't share

Questions?

Contact Us

Call (888) 282-5494 or go to suggestions@myfinancialgoals.org

AFS Credit Counseling
600 University St. Suite 2409
Seattle, WA 98101

Please note:
If you are a new customer, we can begin sharing your information upon your receipt of this notice. When you are no longer our customer, we continue to share your information as described in this notice.

Who we are:
Who is providing this notice?	American Financial Solutions ("AFS")
What we do:
How does AFS protect your personal information?	To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
How does AFS collect your personal information?	From you directly, when you voluntarily provide information over the phone or in person to our credit counselors or on our website when you click the "GET STARTED NOW!" link, fill out the "Contact Us" form and click "Send Message," or Live Chat with our support agents at www.myfinancialgoals.org. We collect your personal information, for example, when you Open an account or deposit money Pay your bills or apply for a loan Use your credit or debit card We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.
Why can't you limit all sharing?	Federal law gives you the right to limit only certain types of information Sharing for affiliates' everyday business purposes—information about your creditworthiness Affiliates from using your information to market to you Sharing for non-affiliates to market to you State laws and individual companies may give you additional rights to limit sharing.

Definitions
Affiliates	Companies related by common ownership or control. They can be financial and nonfinancial companies. AFS does not share with affiliates.
Non-affiliates	Companies not related by common ownership or control. They can be financial and nonfinancial companies. AFS does not share with non-affiliates.
Joint marketing	A formal agreement between nonaffiliated financial companies that together market financial products or services to you. AFS does not share for the purpose of joint marketing efforts.

ACCEPTANCE OF PRIVACY NOTICE.

Your use of our services and/or website, including any dispute concerning your privacy, is subject to this Privacy Notice. BY USING OUR SERVICES OR WEBSITE, YOU ARE ACCEPTING THE PRACTICES SET OUT IN THIS PRIVACY NOTICE. We reserve the right to modify this Privacy Notice at any time by posting the changes on our website. Updates will be sent out annually. Please check the effective date at the bottom of this page to determine if the notice has been modified since you last reviewed it. Your continued use of any portion of our website or our services following posting of the updated Privacy Notice will constitute your acceptance of the changes.

EFFECTIVE DATE: June 11, 2025