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Partner with a Nonprofit Credit Counseling Agency | Financial Institution Partnerships

Partnering With Financial Institutions to Strengthen Consumer Outcomes

Financial institutions play a critical role in consumer financial stability—but not every customer is ready for traditional products or able to resolve financial challenges on their own.

American Financial Solutions (AFS) partners with banks, credit unions, CDFIs, and other financial organizations to provide nonprofit, unbiased credit and housing counseling for consumers who need additional support.
Our partnership model allows financial institutions to:

  • Offer trusted off-ramps for at-risk or non-qualified consumers 
  • Improve customer outcomes without added staff burden
  • Demonstrate meaningful, CRA-aligned community impact

AFS serves as an extension of your consumer support strategy—focused on education, stabilization, and long-term financial health.

Why Financial Institutions Partner with AFS

Founded in 1999, American Financial Solutions is a nonprofit credit counseling agency with counselors certified through the National Foundation for Credit Counseling (NFCC) and housing counselors certified by HUD. 

We do not lend money or sell financial products. Our role is to provide objective guidance and practical solutions that help consumers regain stability and move forward.

Support for At-Risk & Underserved Consumers

AFS works with individuals experiencing:

  • Delinquency, financial hardship, or reduced income
  • Credit barriers to traditional banking or lending products
  • Housing instability or risk of foreclosure
  • Student loan repayment challenges

By referring consumers to AFS, financial institutions can ensure clients receive responsible, nonprofit support rather than being left without options.

CRA-Aligned Community Impact

Our partnerships help organizations meet Community Reinvestment Act (CRA) goals by:

  • Supporting financial capability and asset-building
  • Serving low- and moderate-income households
  • Providing measurable community education and counseling outcomes

We can collaborate on documentation and reporting to support your CRA strategy.

Partnership Models:

Referral PartnershipsCollaborative Programs & EducationOngoing Community Engagement

Provide a trusted nonprofit referral when consumers: 

  • Do not qualify for lending products, 
  • Are experiencing financial distress,
  • Need education or stabilization before re-engaging with financial services. 

Referrals are simple, confidential, and consumer directed.

AFS Partners with financial institutions to deliver: 

  • Co-branded financial education workshops,
  • Targeted outreach for specific populations or communities,
  • Specialized counseling pathways (housing, student loans, debt management).

Programs can be turnkey or customized based on your goals. 

AFS regularly collaborates with:

  • Community-based organizations,
  • Housing providers and public agencies,
  • Workforce and reentry programs.

Financial institutions can join these efforts to deepen local impact and visibility. 

A Partnership Built on Trust

We understand the importance of reputation, compliance, and consumer trust. AFS partners with financial institutions in a transparent and ethical manner, with deep respect for your brand and client relationships, and in alignment with regulatory and community expectations. Our shared goal is long-term consumer stability—not short-term fixes.

Let's Build a Partnership that Supports Stronger Financial Futures

Whether you are seeking a referral partner, a CRA-aligned community initiative, or a collaborative education program, AFS is ready to work with you!

Contact us to explore partnership opportunities with American Financial Solutions.  Get started today online, via email partner@myfinancialgoals.org or call contact Abby McCutcheon at 425-232-5210.