American Financial Solutions Jobs
Thank you for your interest in American Financial Solutions and our open positions below. Did you know, working for a non-profit can help you qualify for the Public Service Loan Forgiveness Program?
Instructions: All applicants are required to complete an AFS application form and send it with their resume and cover letter to HR2@myfinancialgoals.org Attention: Human Resources.
Application Form (.doc) *Important: If you are using an Apple product, please save the application as a PDF prior to sending it to us.
We currently have two open positions: Credit Counselor and Housing Intake/Document Processor
Credit Counselor - Bremerton, WA
At AFS, we provide credit counseling, financial education, and Debt Management Plans that help our clients achieve financial freedom! We are currently seeking a caring, motivated, and driven credit counselor to join our dynamic team. Successful candidates should be skilled multitaskers with excellent communication skills and real drive to help people in financial distress. AFS provides extensive training and a warm, encouraging environment where you can grow and succeed.
As a credit counselor, you will:
- Manage a high volume of calls and appointments from clients in personal debt crises.
- Perform financial interviews, which include reviewing client needs and goals, income and expenses, and credit report/score.
- Analyze the client’s financial situation, then provide a targeted solution for successful debt management.
- Implement actionable plans that include debt repayment strategies, money saving opportunities, referral to financial educational classes, and community resource referrals.
- Provide personal attention to each client in a professional, compassionate, and responsible manner, while meeting monthly performance goals.
Successful candidate should possess the following:
- A positive can-do attitude.
- Excellent written and verbal communication skills.
- Strong mathematics skills.
- Strong computer skills, ability to navigate client database and knowledge of MS Office preferred.
- Typing skills (minimum 40 wpm).
- High school diploma or equivalent required. Associates or bachelor’s degree preferred.
- Two years of experience assisting customers in a service environment preferred.
- Required to obtain NFCC Credit Counselor Certification within one year of hire. Pay raise upon certification.
- Ability to pass pre-employment screening process.
Benefits:
The position is full-time, Monday-Friday, has excellent benefits which include medical, dental, vision, Company matched 401K plan, insurance, paid holidays and a generous PTO accrual policy. Come and be part of a team that is dedicated to making a difference in the financial lives of others!
To apply, please follow the instructions at the top of the page.
Housing Intake/Document Processor, Bremerton, WA
This position is a dual role which includes the following duties:
Duties for the housing intake include:
- Providing housing clients with packets and instructions on filling out the paperwork for counseling,
- Gathering the necessary documents and keeping record of the new clients.
Duties for document processing include:
- Updating and maintaining client files; scanning, copying and saving documents electronically, data entry; processing incoming and out-going mail; answering the phone and other administrative duties.
Skills required include:
- High School Diploma or equivalent,
- Typing and filing skills,
- Excellent computer skills preferred including experience with Excel, Adobe, Word and Outlook,
- 1 year data entry experience or training is preferred,
- Ability to pass a pre-employment screening test.
Benefits:
The position is full-time, Monday-Friday, has excellent benefits which include medical, dental, vision, Company matched 401K plan, insurance, paid holidays and a generous PTO accrual policy. Come and be part of a team that is dedicated to making a difference in the financial lives of others!
To apply, please follow the instructions at the top of the page.