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AFS Reaccreditation Review is Underway by Council On Accreditation

AFS Reaccreditation Review is Underway by Council On Accreditation

"Council on Accreditation" COA Accredited logo

As part of our ongoing commitment to excellence, American Financial Solutions is preparing to undergo our re-accreditation review by the Council on Accreditation (COA). The COA is an international, independent, nonprofit organization that accredits human and social service providers. Their mission is to partner with human and social service organizations to strengthen their ability to improve the lives of the people they serve.

Leading us through this process is our team of organizational leaders, Cindy Seremek, President, Jessica Williams-Oestmann, Director of Operations, and Angelique Harvin our Quality and Data Administrator. The process begins with a thorough self-study where we evaluate ourselves against the COA recognized standards of best practices, always with an eye for where we can make improvements.

Once our self-assessment is complete, the COA sends a team of experienced peer reviewers, other professionals in organizations like ours, to visit with us and learn about our processes. They conduct a rigorous, evidence-based assessment to ensure that AFS meets the highest service standards, follows the best practices, and provides quality services.

Our Quality and Data Administrator, Angelique, has been with AFS for 19 years. Below are her thoughts about the importance of the COA standards in the work that we do.

The most intuitive way to explain my work with COA standards is, it’s about breathing life into a concept and then making it concrete and tangible…it is a little bit like magic. It allows for us to begin with a vision of what it is we are working to accomplish, while simultaneously getting a feel for the bones of our organization. The most gratifying aspects are connecting the standards to our clients and stakeholders and circling back to the overall mission of American Financial Solutions; to help people improve the quality of their lives through financial education and counseling.  

AFS considers our COA accreditation as a badge of honor.  

Published Feb 21, 2022.