WHAT PERSONALLY IDENTIFIABLE INFORMATION DO WE COLLECT?
Information Collection Partners. In order to provide you with credit counseling services, we have engaged with Money Management International, Inc., our third-party service provider (the “Information Collection Partner”) to collect and process the information you provide when you click the “GET HELP NOW!” link or the “Get Started” link at www.myfinancialgoals.org. Our Information Collection Partner also values your right to privacy, and also has special measures in place to protect your privacy.
Collected Information. We and our Information Collection Partner collect personally identifiable information about you directly from you and from other sources, including information we receive: (1) from you on applications or other forms linked to our website or by telephone; (2) from your creditors; and (3) from consumer reporting agencies. Personally identifiable information may include your first and last name, mailing address, income and liabilities, credit score or credit history, open lines of credit, social security number, home phone, work phone, gender, email address, length of time at current job, primary source of income, credit account numbers, and bank routing and account numbers.
IP Address. An Internet Protocol (“IP”) address is a unique string of numbers that is assigned to your computer by your internet service provider. Web servers automatically identify your computer by its IP address. We may use your IP address to help diagnose problems with our server and to administer our website. Your IP address also may be used to gather broad demographic information.
WITH WHOM DO WE SHARE YOUR PERSONALLY IDENTIFIABLE INFORMATION?
Sharing Information with Third Parties. Except in the event of a Sale of Assets described below, we will not intentionally sell your personal information to third parties. We may share information we collect, as described above, with certain third parties to obtain various types of grant or other funding or for other research purposes. These third party providers will not contact you or attempt to sell you products or services. We may share your personal information to obtain grant funding from the Department of Housing and Urban Development (HUD), NeighborWorks, the National Foundation for Credit Counseling (NFCC), and other grant givers. These other companies may be financial service providers or they may be non-financial companies.
Necessary and Permitted Disclosure. We may also disclose to non-affiliated third-parties information you provide if we are required or permitted to do so by law or if we have a good faith belief that disclosure is necessary to (1) comply with the law or with legal process served on us; (2) protect and defend our rights or property; or (3) act in an emergency to protect someone’s safety.
Sale of Assets. As we develop our business, we may buy or sell assets, and, depending upon the transaction, your personally identifiable information may be one of the transferred assets. In the event that we are acquired by another company, your personal information may be part of the assets transferred to the acquiring company.
WHAT ARE YOUR OPTIONS TO CONTROL THE USE OF YOUR PERSONALLY IDENTIFIABLE INFORMATION?
HOW CAN YOU UPDATE YOUR PROFILE?
You can help us maintain the accuracy of your profile by notifying us when you change your phone number, email address, and mailing address. If at any time you wish to update your information, please visit www.myfinancialgoals.org or call (888) 282-5494 to update your profile. To stop receiving communication from us other than your account monthly statement or other correspondence about your account with us, please send an email to: firstname.lastname@example.org and update your profile. Please include your current contact information so that we can make appropriate updates.
WHAT ABOUT KIDS’ PERSONALLY IDENTIFIABLE INFORMATION?
Our website is not directed to children under the age of 13. We respect the privacy of parents and children and are committed to complying with the Children’s Online Privacy Protection Act. If a parent believes that his or her child has provided us with personal information, he or she can contact us via email or postal mail as listed below. We will promptly delete the information upon learning that it relates to a child under the age of 13.
WHAT ELSE SHOULD YOU KNOW ABOUT YOUR PRIVACY?
Security. We and our Information Collection Partner have physical, electronic and procedural security measures in place to protect the loss, misuse and alteration of the information under our control. These security measures include restricting access to your personally identifiable information to our employees who need to know that information to provide you with products or services, as well as a firewall to prevent unauthorized access to our systems and maintenance of web servers in a separate network isolated from the main network. Although we will exercise reasonable care in providing secure transmission of information between your computer and our servers, we cannot ensure or warrant the security of any information transmitted to us over the internet, and we accept no liability for any unintentional disclosure. We and our Information Collection Partners will protect the transmission of sensitive information, such as credit card information, through industry standard, secure socket layer encryption.
Email communications. If you register with us, unless you have (1) opted out or (2) are a resident of Vermont or Kentucky and have not affirmatively opted in, from time to time, we may send you email messages informing you of our products and services and also third party products and services we believe may be of interest to you, such as new features and services, special offers and updated information. Our emails may contain web beacons, or code that enables our database to track your usage of the newsletters, including whether the email was opened and/or what links (if any) were clicked. We will combine such information with other information we have about you and may use this information to improve your experience with our website and/or provide customized email communications to you. If you wish to opt out of email communications from us, you may do so sending an email to: email@example.com or calling us toll free at (888) 282-5494.
CONTACTING AMERICAN FINANCIAL SOLUTIONS.
You can complete our email form at:
You may also contact us by mail at:
American Financial Solutions
2815 2nd Ave, Ste 280
Seattle, WA 98121
EFFECTIVE DATE: November 21, 2014